FREE SHIPPING ON ORDERS OVER 150€ / FREE SHIPPING ON ORDERS OVER 150€ / FREE SHIPPING ON ORDERS OVER 150€ / FREE SHIPPING ON ORDERS OVER 150€
Shipping Information
For ready-to-ship items, please expect a shipping timeframe of 3-5 business days. As outlined in our refund policy, it is crucial that you verify the accuracy of your shipping address because we do not provide refunds or replacements for items that have been successfully delivered. Monitoring the tracking status of your item and liaising with your local post office in the event of any issues is your responsibility.
In cases where an international package is returned to us, please reach out via email if we haven't already contacted you. This step ensures that we can successfully send your item without encountering further address-related challenges.
Kindly be aware that the majority of our orders are crafted specifically for you, following a "made-to-order" process. This means that it may take up to 4 weeks for your item to be produced before it is dispatched.
Once your item is shipped, you will receive a notification confirming the shipment. Here are the estimated delivery times based on your location:
- Germany: Anticipate a delivery period of 2-3 business days.
- European Union: Delivery typically takes 3-7 business days.
- Rest of the world: The delivery timeframe can vary, but generally falls within approximately 7-15 business days, subject to the specific country.
Please note that these are approximate delivery times, and actual delivery periods may vary depending on your location and other factors.
Please note that it's important to be aware that your destination country may impose duties and taxes on the shipment upon its arrival.
Please be mindful that you are responsible for covering any additional charges that may arise as a result of these customs duties and taxes. For more detailed information, we recommend getting in touch with your local customs office to better understand the specific regulations and fees applicable in your region.
Once your parcels have left our premises, please understand that we are no longer accountable for them. When it comes to international orders, it's important to note that we do not handle customs fees. Prior to making a purchase, we strongly advise you to thoroughly research and understand your own country's customs policies and fees.
For international orders, we highly recommend providing your phone number during the ordering process to help prevent potential delays.
Ensuring the accuracy of your shipping address is vital because, once an item has been successfully delivered, we do not offer refunds or replacements. If you require an address modification, please reach out to us via email at asteriskonline@outlook.com. We'll be happy to assist you in making the necessary changes.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™